We'll Respond Within 60-Minutes or Less - Guaranteed.
When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes by an experienced technician who can assist you with your computer problem.
Lightning Fast Repairs.
You should not have to wait for days or weeks to get your computer repaired. We understand how important your computer is to you, so we guarantee service by the close of the next business day - or "It's Free"
Service By Next Business Day Or It's Free
Our guarantee to our valued customers is that we will perform complete, accurate and comprehensive testing of your PC or Laptop, and diagnose the exact cause of your computer's problem & present you with a detailed estimate before the close of next Business day
No Geek Speak
You deserve to get answers to your questions in PLAIN ENGLISH. We are qualified and available to answer any of your questions in plain English that you may have regarding service on your computer.
100% Unconditional Satisfaction Guarantee.
We are here for your convenience, and will make whatever adjustments necessary to accommodate you. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy.
No hassles, no problems.
No Unpleasant Or Unexpected Surprises.
You should EXPECT that no damage will be done to your computer. Before we start working on your computer, we will evaluate your problem and alert you to any potential risks involved in servicing your computer or network. If there are any risks, they will be explained in full, and your authorization and consent will be obtained before any work begins. You can also choose to have your data backed up before we start any work on your machine.
All Projects Completed On Time and On Budget - Guaranteed.
When you hire us to repair your computer, we won't nickel and dime you with "unforeseen" or "unexpected" charges. Some incompetent or unethical technicians will do this because they haven't properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don't feel that is correct or ethical. That's why we guarantee all work to be done ON TIME with no excuses.
Accurate Billing - Guaranteed.
Every invoice you receive from us is guaranteed to be accurate and detailed. You'll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line "mystery" bills that don't outline what you are paying for.